01
5 days
From discovery sprint to a defensible business case
Advisory
We get inside your process before we sit above it. Before a line of code is written, we map the three tasks where an agent moves the biggest lever — measured, not assumed.
Indistinguishable from your team.
On the phone, in chat, in meetings — customers, colleagues, and teammates can't tell.
Bespoke AI agents · Natural by design
We build agentsthat your business understand
Self-scaling on serverless when you optimise for cost. Fully in-house Corporate AI when you need sovereignty. Always built around your business — your data, your processes, your boundaries.
1 of 1every agent unique
6–10 weeksbrief to pilot
99.5%SLA uptime
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Four disciplines. One promise.
We don't make AI explainable. We make it yours.
Advisory, engineering, operations, bespoke craft — all under one roof. Agents so natural your team won't notice. Self-scaling serverless or in-house Corporate AI. Four disciplines that fit together.
02
6–10 weeks
From kickoff to live pilot
Engineering
We build the agent your business actually needs — wired into CRM, ERP, email, databases. Working code by week two, clear demos every two weeks. No waterfall promises.
03
99.5%
Uptime committed via SLA
Operations
An agent isn't a project — it's a colleague. We monitor, update, harden — with drift detection, hallucination monitoring, 24/7 escalation. You watch the dashboard. We watch the logs.
04
1 of 1
Every agent unique
Bespoke
Your voice, your process, your governance — no white label, no shared model, no lock-in. Self-scaling on serverless when cost matters; fully in-house when sovereignty matters. The magic runs where you need it.
Six agents. Six problems. One way of working.
What your agent can do — once it knows your business.
Real applications from our workshop. The agents below aren't demos — they're blueprints we tailor to your context.
Sales agent
A sales force that never sleeps
Qualifies inbound leads, researches companies, drafts personalised first outreach, keeps the CRM tidy. Hands warm contacts with full briefings to your sales team.
B2B sales · Mid-market
Support agent
First reply in seconds
Handles first-level requests with access to your knowledge base, tickets, and customer data. Escalates intelligently to humans. Speaks in your tone, not generic bot-speak.
Customer success · Tech · SaaS
Research agent
An analyst on demand
Searches public sources, databases, newsletters, patents. Synthesises in clean markdown with citations. Delivers market and compliance briefings in hours, sourced.
Strategy · Investment · Innovation
Operations agent
The process that runs itself
Owns recurring operations: invoice checking, order processing, supplier communication. Connects ERP, accounting, email. Flags anomalies, escalates judgement calls.
CFO · COO · Mid-market
Recruiting agent
Searches, writes, screens
Drafts job ads, sources on LinkedIn and Github, runs asynchronous first screens, schedules interviews. Hands curated shortlists with briefings to HR.
HR · Talent acquisition
Knowledge agent
Your company's memory
Answers internal questions from SharePoint, Confluence, email, contracts — with citations and permission checks. Onboards new hires in days, not weeks.
Law firms · Consulting · Industrial
Value calculator · 90 seconds
How much could an agent save you — before we even talk?
Four inputs, one honest number. We use conservative automation rates from real deployments — no inflated demo math.
Step 1 of 4
Which task should the agent take over?
Different tasks have different automation potential. Pick what's closest.
How an idea becomes a working agent
Four phases. No mystery.
We don't promise an AI miracle in 48 hours. We promise a clear path that ends with an agent doing its job — day after day.
- 01ListenWeek 1 — discovery sprint
We sit with your team and map where work piles up, where knowledge leaks out, and where an agent makes the biggest difference. Before we build, we understand.
- 02DesignWeek 2 — solution design
We draft the architecture, data flows, guardrails, and success metrics. A documented concept that CTOs and CEOs can both read. You decide what the agent can do.
- 03BuildWeeks 3–10 — build & pilot
Working code grows in two-week sprints with a demo at the end of every one. You see progress, not slides. You reprioritise as the picture sharpens.
- 04OperateOngoing — monthly retainer
After go-live we own monitoring, updates, model swaps, compliance adjustments. Your agent gets better month over month — through observed behaviour, not wishful thinking.
Our stance, in six sentences
What we stand for.
We didn't arrive at the AI hype. We grew out of it. These six sentences are the standards we hold every project to.
01
We don't build tools. We build allies.
A tool waits for instructions. An ally thinks alongside you. Our agents act in the interest of your business — even when no one's watching.
02
Bespoke isn't luxury. It's necessity.
Off-the-shelf products end where your business starts being unique. That's where we begin.
03
No magic. Only method.
AI isn't magic. It's software. It can be planned, tested, documented, improved — and that's how we treat it.
04
Sovereignty beats convenience.
Platforms are convenient until they aren't. Your data, your processes, your decisions — belong to you. Always, with us.
05
We ship code, not slides.
From week two onward you see what we're building. Demos beat promises. Working software beats PowerPoint.
06
If we can't explain it, we don't build it.
When an agent makes a decision, it must be traceable. No black-box heroics. Responsibility doesn't delegate.
07
Indistinguishable. By design.
If a customer can tell they're talking to a bot, we haven't done our job. If a colleague can't onboard the agent like a teammate, we haven't either. Natural intelligence isn't a feature — it's the bar.
08
Scale only when it earns its keep.
Our agents run serverless — scaling up under load, vanishing when idle. You pay for work done, not for capacity reserved. When your data demands it, the same agent runs fully in-house. Same brain, different room.
Three steps to your agent
Tell us where it hurts. We'll come back with an answer.
No sales funnel. No 14-day drip. Three questions, one call, one honest opinion.
Step 1 of 3
What do you need an agent for?
Pick what fits best. You can refine later.
Questions we hear often
What to know before we talk.
Ten answers we give in every first call anyway. We're getting them out of the way upfront.
A custom AI agent is a software unit built for a specific company — capable of planning, deciding, and executing tasks autonomously across the company's tools and data. Unlike off-the-shelf agents, custom agents reflect a business's actual processes, compliance rules, and competitive logic. W2F|UK designs such agents specifically rather than configuring generic templates.
A chatbot reacts to single messages in a conversation. An AI agent pursues a goal, plans steps, calls tools, checks results, and corrects itself — until the task is complete. AI agents work autonomously with CRM, ERP, email, or databases. W2F|UK builds agents that complete business processes, not just respond to questions.
A production-ready custom AI agent typically costs between 25,000 and 250,000 euros — depending on integration depth, connected systems, and compliance requirements. W2F|UK starts with a fixed-price discovery sprint (about 5,000 euros), followed by iterative development. Operations and maintenance are billed separately as a monthly retainer.
A productive pilot is up and running in 6 to 10 weeks. Full integration into CRM, ERP, and compliance layers takes 3 to 6 months. W2F|UK works in two-week sprints with clear demos — clients see working code from week two and reprioritise each sprint based on what they learn.
Yes — if designed with data protection from day one. The critical factors are hosting region (EU or Switzerland), data minimisation, data processing agreements with model providers, and audit-grade logging. W2F|UK defaults to European data centres and supports on-premise deployment for highly sensitive data in law firms, banks, and insurance.
Yes — when built with the Act's risk classification, transparency, and oversight requirements from day one. W2F|UK delivers each agent with documented risk-class assessment, human-oversight architecture, technical documentation, and ongoing monitoring evidence. For high-risk use cases (HR, credit, critical infrastructure), the conformity-assessment package is standard.
RPA follows rigid rules and breaks at exceptions. An AI agent understands context, interprets unstructured data, and decides adaptively. Where RPA clicks fixed paths, an agent navigates changing interfaces, reads emails for intent, and negotiates next steps. W2F|UK replaces brittle RPA with resilient agents at equal or better success rates.
Most custom agents aren't trained — they're configured. They use pre-trained models (Claude, GPT, Mistral) and access company-specific data via retrieval-augmented generation. So what's needed are clean, structured knowledge sources: SharePoint, CRM exports, contract databases, wikis. W2F|UK handles data preparation as part of the implementation project.
Yes. Modern AI agents communicate via REST APIs, MCP servers, webhooks, and direct database access with any standard software. W2F|UK has integrated with SAP, Salesforce, HubSpot, Microsoft 365, ServiceNow, Atlassian, and proprietary core systems. Where no API exists, browser-driven workflows replace fragile RPA with resilient agent execution.
Legally, the deploying company is liable for its AI agent's actions — the same way it's liable for an employee's. That makes governance critical: defined decision boundaries, documented approvals, audit logs. W2F|UK ships every agent with AI-governance documentation per EU AI Act guidance: risk class, oversight responsibility, and escalation paths.
Every agent runs as a serverless application by default — scaling up under load, scaling back to zero when idle. You pay only for actual usage, not reserved capacity. The agent scales within the boundaries you define: max parallel sessions, daily spend limits, escalation thresholds. So peak campaigns, end-of-quarter spikes and seasonal demand are absorbed without provisioning headaches and without overspend.
Yes — every W2F|UK agent ships in two modes: managed serverless or fully in-house Corporate AI. In-house deployment runs the entire agent stack on your servers, your VPC, your air-gapped network if needed. Same brain, different room. Recommended for banks, law firms, hospitals and any business where data must not leave the premises. The agent behaves identically; only the location of computation changes.
Designed for trust
Secured
Encrypted, monitored, audit-logged end to end
UK GDPR
Data Protection Act 2018 · ICO-aligned
EU GDPR
EU 2016/679 · UK IDTA transfers
Swiss FADP
revFADP 2023 · FDPIC-aligned
We design every agent for UK, EU and Swiss data-protection regimes from day one. The seal above is our own — for the verified Norton™ SECURED seal subscribe via DigiCert and swap the embed.